Showing posts with label kysor. Show all posts
Showing posts with label kysor. Show all posts

Tuesday, September 24, 2013

Manitowoc Beverage - Cold beverages heat up c-stores sales


Cold Beverages on Flav'r Pic
Rising demand for custom ice beverages continues to grow. Four out of five top growth beverage trends include ice1 and 86% of consumers surveyed had purchased a beverage away from home in the last month2. This makes choosing the right beverage dispensing systems and ice machines invaluable to any convenience store operation.
Manitowoc Ice Machines and Servend Beverage Dispensers have a multitude of choices so that you can customize the right ice and beverage dispensing combination for your operation. Select from ice type, number of dispensing valves and even flavor shot options to provide your customers with the option to customize.

Flav'r PicServend's FLAV'R PIC ice/beverage dispenser

The FLAV'R PIC gives your customer over a million combinations to customize their drink to their taste...16 beverage selections and up to 8 flavor enhancements. Featuring icepic™ technology, the industry's first built-in ice crusher providing two types of ice (cubed or crushed) from a single ice maker/ice dispenser combination. One ice/beverage dispenser reduces your equipment expense, installation costs, and maintenance. Give your customers the choice they want.

Manitowoc Ice IndigoManitowoc Indigo™ Series Ice Machines

Designed for operators who know that ice is critical to their business, the Indigo™ Series ice machine's preventative diagnostics continually monitor itself for reliable ice production. Improvements in cleanability and programmability make your ice machine easy to own and less expensive to operate. Find the right Indigo Series Ice Machine for your operation.

Kysor Panel SystemsKysor Panel Systems

Grab & Go beverages yielded growth of 11% for convenience stores in 20123 with the largest growth being seen in teas, coconut water, energy drinks and juices. Kysor Panel is the best built, best engineered brand of merchandising coolers, display coolers and refrigerated displays for c-stores. They offer the highest quality materials with improved insulating characteristics. As a result, our systems are built straight, solid and feature uniform finishes. Learn more about Kysor Panel Systems.
Our ice, beverage and chilling experts understand how important a beverage program is to a convenience store. Stop by and talk with us at the NACS Show 2013 booth #6451 about how we can help you grow.
1 Nation’s Restaurant News Consumer demand for beverages rises September 26, 2012
2 Technomic C-STORES DRINK UP THE POSSIBILITIES FOR NEW BEVERAGES October, 2012
3 CSP Daily News | August 26, 2013
 Thanks for reading our blog!  Call us today at 800-252-5892 to learn about the services we can provide for your Illinois locations!

Illinois Branches:
Eichenauer Services
2465 N 22nd St Decatur, IL 62526 US
Phone: 800-252-5892 Website: http://www.esiquality.com/
Eichenauer Services
106 E McClure Peoria, IL 61603 US
Phone: 800-252-5892 Website: http://www.esiquality.com/
Eichenauer Services
405 S Neil St Champaign, IL 61820 US
Phone: 800-252-5892 Website: http://www.esiquality.com/
 

Illinois Satellites:
Springfield, IL | Bloomington, IL | Effingham, IL | LaSalle/Peru, IL | Mount Vernon, IL | Joliet, IL |
Quad Cities, IL (Moline, East Moline, Rock Island) | Marion, IL |
Metro East, IL (Belleville, Collinsville, Edwardsville, O'Fallon, Fairview Heights)
 

Friday, February 15, 2013

Manitowoc STAR service

Eichenauer Services is proud to be a Manitowoc STAR service company.

Manitowoc Foodservice USA STAR Service Locator
STAR (Standards Training Authorized Responsive) Certified Service & Parts, a nationwide program which provides best-in-class service and parts, is validated annually with performance audits designed to drive continuous improvements within our service network. We are committed to your satisfaction by supplying reliable, responsive, and superior service excellence and parts availability. The STAR Program's cornerstones are:

Standards

You bought the best, keep it that way! It's your assurance you will receive the ultimate standard of service from trained technicians who understand your equipment to fix it right the first time. Our network utilizes a parts distribution model employing qualified professionals to distribute original equipment manufacturer (OEM) parts in your marketplace efficiently and affordably. OEM parts are critical to return you to profitable operations efficiently while maintaining your original equipment specifications, retaining agency approvals, ensuring employee safety, and preserving the warranty and lifespan of the equipment. Your 90 day service and parts guarantee is supported by our service agencies each providing liability insurance over $1 million. These standards are verified with annual audits focusing on 50 key indicators and are enforced contractually to provide you superior service.

Training

Trained and equipped - ready and able! Nothing can replace factory certified, hands-on training. Annually we conduct over 600 training classes at 300 local training and testing facilities. Technician standards mandate training every 3 years which is validated with rigorous testing while their product knowledge is constantly updated with supplemental factory notifications and service bulletins. Training involves more than equipment repair. Our training programs include:
  • Customer Service (Communications – Before, During, and After the Repair)
  • Parts Management (Inventory – Warehouse and Field)
  • Service Call Administration (Dispatch, Troubleshooting, and Processing)
  • Equipment Installation (Infrastructure – Tools, Skills, and Resources)
  • Planned Maintenance (Requirements, Safety, and Specifications)
  • Operational (Product Quality, Safety, and Efficiency)
All of these programs ensure a rapid, accurate, and efficient repair driving a First Time Fix of your service call.

Authorized

There are no shortcuts to STAR Certification!  Every technician and service agency earns their STAR authorization with each Manitowoc Foodservice Operating Company. Nationwide over 4,850 techs are on the road dispatched daily from the STAR Network's 400 Authorized Service and Parts Centers. Certification in the STAR Program demands minimum performance results focused on training, first time fix ratios, and inventory parts management with annual audits to ensure compliance. Each Authorized service provider is contractually bound to meet the standards of 50 key performance measurements protecting your operations. A STAR certified agency is a virtual extension of the factory itself. Rest assured you are getting the best service each and every time a STAR technician is on the job.

Responsive

Responsive - we're on our way! STAR Service Agents know that you have a business to run and respond to your emergency needs in less than 4 hours. When you require service or parts, they make it their priority to get you up and running fast. Our trained professional service technicians respond ensuring a proficient First Time Fix repair.  Most of our 400 service centers are less than 50 miles from your facility to quickly repair your equipment with genuine OEM parts from the $500,000 of inventory in each local market. Every service agency is held accountable for maintaining necessary parts inventory; if a rare or obscure part is needed, express shipping is available. The STAR Program surpasses equipment repairs and includes expert installations, planned maintenance programs, and training services. We've got the talent, we've got the parts - we'll fix it 24/7.
The STAR Certification Program cornerstones demonstrate our commitment to your satisfaction and ensure the network is capable and prepared to provide you the best in-class service and parts.

Manitowoc Brands:

Food Preparation Equipment

Primary Cooking Equipment

Refrigeration & Ice Machines

Serving Equipment

Storage & Handling Equipment

Furnishings, Decor & Custom Fabrication

Retail

Beverage & Dispensing