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Pictured above (from left to right): Jim Johnson,
Robert Hund, Lee Eichenauer, Justin Eichenauer,
and Dean Landeche.
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There
are no shortcuts to STAR Certification! Every technician and service
agency earns their STAR authorization with each Manitowoc Foodservice
Operating Company. Nationwide over 4,850 techs are on the road
dispatched daily from the STAR Network's 400 Authorized Service and
Parts Centers. Certification in the STAR Program demands minimum
performance results focused on training, first time fix ratios, and
inventory parts management with annual audits to ensure compliance. Each
Authorized service provider is contractually bound to meet the
standards of 50 key performance measurements protecting your operations.
A STAR certified agency is a virtual extension of the factory itself.
Rest assured you are getting the best service each and every time a STAR
technician is on the job.
Responsive
- we're on our way! STAR Service Agents know that you have a business
to run and respond to your emergency needs in less than 4 hours. When
you require service or parts, they make it their priority to get you up
and running fast. Our trained professional service technicians respond
ensuring a proficient First Time Fix repair. Most of our 400 service
centers are less than 50 miles from your facility to quickly repair your
equipment with genuine OEM parts from the $500,000 of inventory in each
local market. Every service agency is held accountable for maintaining
necessary parts inventory; if a rare or obscure part is needed, express
shipping is available. The STAR Program surpasses equipment repairs and
includes expert installations, planned maintenance programs, and
training services. We've got the talent, we've got the parts - we'll fix
it 24/7.• Turn off the circuit breaker that connects to your walk-in cooler.
• Assign this task to a two-person team.
• Cover and seal all of the contents in the cooler.
• Find a cardboard box, a bucket or any other sturdy receptacle that can be used to catch dust and debris. Place a damp cloth on the bottom of the receptacle. This will be used to catch and keep the dust in, instead of blowing around.
• Use a shop vacuum with a nozzle to clean the surface of the condenser thoroughly. Let the vacuum run for about 20 seconds after the surface has been cleaned. This is to make sure that all the dust has travelled down the nozzle and into the vacuum’s tank.
• Position one person behind the condenser and have them hold the prepped dust-catching receptacle just behind the condenser’s vent.
• Reverse the air flow of the shop-vac and blow air into the condenser unit, blasting out dust that has settled inside.
• Wipe up any excess dust that has settled on any surfaces in the cooler.
• Mop the cooler floor and wipe down the walls.
• Disconnect from power.
• Remove the condenser’s grill cover.
• Remove any bolts or screws that are holding the compressor to the frame rails.
• Slide the compressor out.
• Use a stiff bristle brush to clean off dirt and dust from the condenser’s coils.
• Use a shop vacuum to clean out the interior area where the compressor sits.
• Vacuum the coils to free any additional dust.
• Reverse the vacuum’s air flow and blow off any additional dust on the coils.
• Slide the compressor back in and re-install the compressor to the frame.
• Wipe off the grill cover with a damp sponge and dry.
• Replace the grill cover.
• Wipe off all counter tops.
• Sweep and mop up the floor area where the cleaning took place.
• Disconnect from power.
• Assign this task to a two-person team.
• Make sure that all of the food inside and outside of the unit is well covered and sealed.
• Find a cardboard box, a bucket or any other receptacle that can be used to catch dust and debris. Place a damp cloth on the bottom of the receptacle. This will be used to catch and keep the dust in, instead of blowing around.
• Use a shop vacuum with a nozzle to clean the surface of the condenser thoroughly. Let the vacuum run for about 20 seconds after the surface has been cleaned. This is to make sure that all the dust has travelled down the nozzle and into the vacuum’s tank.
• Position one person behind the condenser and have them hold the prepped dust-catching receptacle just behind the condenser’s vent.
• Reverse the air flow of the shop-vac and blow air into the condenser unit, blasting out dust that has settled inside.
• Wipe off the grill cover of the condenser.
• Wipe off all outer surfaces of the refrigeration unit, sweep and mop around the cleaning area.
Our
library includes practically every product document associated with a
brand in the Manitowoc Foodservice portfolio: Specification sheets,
operations manuals, sales literature, CAD symbols and more. Users can
locate, read, follow, tag or save documents locally using this one, very
handy tool. Plus, it features a built-in PDF reader and an interactive
tool that helps you manage your documents for quick access and saving
documents right in the app for offline viewing. Document management is
easy with our "Tag" feature that allows you to associate documents by
project or any product category. A "Follow" function keeps you notified
whenever a change is made to a document, including the reason for the
change. This app will never be out of date as the app automatically
delivers the most current versions of each and every asset it manages.
Understanding and responding to customer requirements has always been important to the Bunn-O-Matic Corporation (BUNN®).
Founded upon five generations of family entrepreneurship, BUNN has
become a global partner you can count on for profitable, reliable
beverage equipment and outstanding post-purchase support wherever
customers are served.
There
are no shortcuts to STAR Certification! Every technician and service
agency earns their STAR authorization with each Manitowoc Foodservice
Operating Company. Nationwide over 4,850 techs are on the road
dispatched daily from the STAR Network's 400 Authorized Service and
Parts Centers. Certification in the STAR Program demands minimum
performance results focused on training, first time fix ratios, and
inventory parts management with annual audits to ensure compliance. Each
Authorized service provider is contractually bound to meet the
standards of 50 key performance measurements protecting your operations.
A STAR certified agency is a virtual extension of the factory itself.
Rest assured you are getting the best service each and every time a STAR
technician is on the job.Responsive
- we're on our way! STAR Service Agents know that you have a business
to run and respond to your emergency needs in less than 4 hours. When
you require service or parts, they make it their priority to get you up
and running fast. Our trained professional service technicians respond
ensuring a proficient First Time Fix repair. Most of our 400 service
centers are less than 50 miles from your facility to quickly repair your
equipment with genuine OEM parts from the $500,000 of inventory in each
local market. Every service agency is held accountable for maintaining
necessary parts inventory; if a rare or obscure part is needed, express
shipping is available. The STAR Program surpasses equipment repairs and
includes expert installations, planned maintenance programs, and
training services. We've got the talent, we've got the parts - we'll fix
it 24/7.
One of the main advantages of using Eichenauer Services as your "one-stop shop" for your commercial equipment needs besides our industry experience and expertise, wide variety of equipment covered, and 24/7/365 service availability is our large coverage area. We have strategically placed our branches and satellite sites to help cover the entire state of Illinois including locations such as Decatur, Peoria, Champaign, Centralia, Springfield, Effingham, Bloomington ,and La Salle/Peru. You can see a full listing of our coverage area at www.esiquality.com. 
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